By Bruce Brownlee
Marketers and business owners can have a full-featured cloud call center without having to spend a fortune or learning how to configure a call center IVR.
If you and your marketing agency, like Bruce Brownlee Company, are doing a great job generating leads with organic search, PPC, and social media engagement, where are those leads going? Are the phone calls coming in being routed quickly to the right person in your organization? Are you using different phone numbers to segment your campaigns so you can figure ROI on each campaign?