Bruce Brownlee is President and founder of Bruce Brownlee Company. Since founding the company, he has led establishment of SEO, PPC, Web Analytics, and Web Development practices for Bruce Brownlee Company.

About Bruce Brownlee

Bruce Brownlee is President and founder of Bruce Brownlee Company. Since founding the company, he has led establishment of SEO, PPC, Web Analytics, and Web Development practices for Bruce Brownlee Company. Bruce studied mathematical optimization, probablility and statistics, and electrical engineering in college and worked as an engineer and software developer before starting web development and site tuning in 1997.

SEO and Inbound Marketing Articles – 2013-04-24

SEO and Inbound Marketing Tips

Great SEO posts found today will help you tune your campaigns and use a special channel for content marketing you might not have considered.

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Call Center Performance Improvement

Call Center Performance Improvement

Call center performance improvement starts with setting realistic goals, then examining your staff, processes, equipment, software, and facilities.

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VoIP Providers Get Access to Wireless Numbers

VoIP Providers can support most any quality VoIP phones

VoIP providers have gained trial access to wireless numbers by way of a recent FCC ruling. VoIP provider customers will get new features and lower costs.

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Call Center Queues – Potential Selling Engines

VoIP Providers

Your call center queues can be selling engines for your business if you manage them to share marketing information and to get referrals.

How your call queue works and what information it shares determine whether it’s a lengthy bore that turns off customers, or a selling engine for your business.
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Yahoo Collects Employees Back to Office – What it Really Means

Marissa Ann Mayer recalls key staff to the office.

Marissa Ann Mayer, CEO of Yahoo, is recalling key employees back to the Yahoo offices. It’s the right thing to do to save Yahoo.

If Yahoo! staff offsite were mostly part of a distributed typing pool, the criticism we see might be valid. But there’s a lot more to it!
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New SEOMoz Web Mentions Tool Provides Realistic Traffic Data

SEOMoz Web Mentions tool chart.

A new web mentions tool from SEOMoz, still in beta, appears to provide web mentions data that accurately matches keyword-based traffic your site will receive.
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VoIP Technology for Dummies – Resources

VoIP Headset

VoIP technology is now so important that you better take 10 minutes to get the overview that makes you conversant at the office. Here’s that overview.
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Content Marketing and Social Media Marketing Effectiveness

Classic Car Forum

So you’re committed to content marketing and using social media engagement to promote your content marketing. Which channels and media work best?
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Going with VoIP – Getting Your Business VoIP Phone Service

VoIP telephony. Picture courtesy of avoxi.com.

VoIP is the obvious phone system choice for your business – low cost, infinitely scalable, great support for mobile and scattered workers, and international ready.
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Resporg Resources – Move Your Toll Free Number

Resporg Information Sites

Posted by Bruce Brownlee

Whether you are a startup business or a marketer managing online campaigns, you’ll need to manage your toll free numbers with Resporg.

Resporg is a telecom industry acronym for “Responsible Organization”. It points to the business entity that currently manages your toll free number, whether it’s universal international freephone number, an international toll free number (ITFS), a DID number used for an overseas city where you do business, or a US and Canadian toll free number.
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